Your satisfaction is our number ONE priority. Amazing Flowers USA guarantees delivery via UPS of our high quality fresh flowers to your address in the US. Please contact us within 24 hours if you are not satisfied with the quality; All the content of the original order needs to be returned with any replacements of refunds.
When placing an order please double check the shipping information. We, (AmazingFlowers.com) or UPS are not responsible for deliveries made to the wrong address and to quality problems arisen due to those delays because the delivery address is incorrect. Therefore there is a $25.00 fee per Item to re-direct your order in any cases UPS can redirect re-direct them.
Please be aware that colors may vary from the actual color of the flower represented on the computer screen; there might be a slight variation between the colors seen n the computer screen and the actual color received. AmazingFlowers is not responsible for flowers that do not match the expecting color.
In the case that a variety of flowers is not available, we will send the closest color to the original. We will contact you ahead of time to let you know of any changes done to your order; to make sure your flowers arrive on time, we sometimes might have to ship without your confirmation.
By purchasing from AmazingFlowers, you accept our policies.
We reserve the right of any guarantees, refunds and replacements based on the information received from you within 24 hours of receiving them.
You accept and acknowledge that delivery dates are estimates and due to issues outside of our control flowers can be delivered either earlier or late which will not give you any grounds for claims against AmazingFlowers.
UPS will deliver during the day of delivery without giving an exact time for said delivery; you must be present for delivery since we require a signature for delivery; failure to be present at the time of delivery will not make us responsible for any damages or quality issues to the products.
Due to weather or mechanical problems UPS might delay delivery of your products.